Fit & Fab!
A quick note on our products. Our compounded GLP-1s and peptides are not approved by the U.S. Food and Drug Administration (FDA) — the only FDA-approved GLP-1 and peptide options are brand-name products. Everything here is for education, not medical advice, and is not intended to diagnose, treat, cure, or prevent any disease. What you do with your purchase is your own decision; we encourage you to talk with your own doctor. You must be 21 or older to purchase.
General
What is Fit & Fab!?
Fit & Fab! (FIT & FAB 812 LLC) is an online retailer of compounded GLP-1s, peptides, and skincare and wellness products, with educational content and one-on-one customer support. We are not a medical provider, pharmacy, clinic, or telehealth service, and nothing we share creates a doctor–patient relationship.
Where are you located?
We’re an online store serving customers across the United States. Our mailing address is 1992 Lewis Turner Blvd, Suite 1067 #2030, Fort Walton Beach, FL 32547.
How do I contact you?
Email info@fitandfab812.com any time, or reply HELP to any Fit & Fab! text and our team will take care of you.
Do I need a prescription?
No prescription is required to order from us. We are not a pharmacy or telehealth service, and we do not issue prescriptions. As always, we encourage you to talk with your own qualified healthcare professional about your health decisions.
How do I get started?
Browse our products, add what you’d like to your cart, and check out securely. Have a question first? Email us or text our concierge line — we’re happy to help you choose.
Quality & Testing
How do you ensure quality?
Our products are made in GMP-certified U.S. facilities and are third-party tested. Certificates of Analysis (COAs) are available for our products. We hold quality to a high standard because you deserve to know what you’re getting.
What is a Certificate of Analysis (COA)?
A COA is a lab document describing a product’s identity, purity, and potency. We can provide the COA for your product — just ask at info@fitandfab812.com.
Are these the same as brand-name medications?
Compounded semaglutide and tirzepatide share the same active ingredient as their brand-name counterparts (for example, semaglutide is the active ingredient in Ozempic® and Wegovy®). Brand names are referenced for ingredient comparison only; Fit & Fab! is not affiliated with or endorsed by those brands, and compounded products are not FDA-approved.
Ordering & Payments
What payment methods do you accept?
We offer secure, flexible options at checkout, including major credit and debit cards, ACH / bank transfer and eCheck, and available buy-now-pay-later methods. Available methods may vary by order.
How do eCheck / ACH payments work?
You authorize a secure bank payment at checkout. eCheck/ACH payments may take 1–3 business days to clear, and orders ship after payment clears.
Are payments secure?
Yes. Our website uses 256-bit SSL encryption, and our servers do not store your full card number — payment details are handled by our payment processors.
When is my order charged and processed?
Orders are fulfilled only after payment is secured and has cleared. Payments authorized after 11:00 PM CT apply the next business day. We screen orders for fraud and may cancel any order we believe is unauthorized.
Can I use my HSA or FSA?
Compounded GLP-1s and peptides are not FDA-approved medical treatments, so they generally do not qualify for HSA/FSA reimbursement, and insurance does not cover them.
Shipping
Where do you ship?
We ship within the United States (all 50 states). We do not offer international shipping, local pickup, or local delivery.
How long does shipping take?
Orders are processed within 1–3 business days after payment clears (orders placed after 1 PM CT, on weekends, or on holidays begin the next business day). Carrier options and delivery estimates are shown at checkout. Delivery estimates are carrier projections and are not guaranteed.
Which carriers do you use?
We ship with USPS and UPS. The available service levels appear at checkout.
How can I track my order?
You’ll get tracking by email once your order ships, and we send SMS updates if you’ve opted in. You can also text us and we’ll look it up for you.
What if my package is delayed, lost, or damaged?
Once a package is with the carrier, the delivery timeline is theirs — but we watch every order and we’ll help when something stalls. For an item that arrives incorrect, missing, or damaged, contact us within 10 days of delivery with your order number and photos and we’ll make it right. Shipping insurance is provided on your behalf; carrier claims require the carrier to deem a package lost or damaged.
Can I change my shipping address after ordering?
If your order hasn’t shipped, email info@fitandfab812.com right away. We validate addresses where we can; if we can’t verify yours and can’t reach you, we’ll cancel and refund the order.
Cancellations, Returns & Refunds
Can I cancel my order?
Before your order ships you can cancel any time for a full refund — just email info@fitandfab812.com.
What is your return / refund policy?
After your order ships, because of the sensitive nature of these products we can’t accept physical returns — but our Care Team reviews every refund request case-by-case and will work with you toward a fair outcome. Where a refund isn’t available, store credit may be offered. (See our Our Policies page for full details.)
Using & Storing Your Products
How should I store my products?
As a general guide, lyophilized (powder) peptides are typically stored cool and dry; once reconstituted, they’re usually kept refrigerated and used within a few weeks. Always follow the product label and your own professional’s guidance. We share general education like this, but what you do with your purchase is your decision.
Can you tell me how to use a product?
We offer general educational information and our concierge can answer common questions, but we don’t direct or supervise your personal use — that’s between you and your own qualified professional. For anything tied to your specific situation, please consult your doctor.
Texts, Privacy & Your Data
Do you text order updates?
Yes, if you opt in. The Fit & Fab! SMS Program sends order and account updates and, for opted-in contacts, occasional offers. Consent is never a condition of purchase, message and data rates may apply, and you can reply STOP anytime to opt out or HELP for help. Full details are in our Privacy Policy.
How do you handle my personal information?
We never sell your personal information, and your mobile opt-in data is never shared for marketing. You can request access to, correction of, or deletion of your data by emailing info@fitandfab812.com. See our Privacy Policy for the complete picture.
Do you offer bulk or wholesale pricing?
For larger orders, email info@fitandfab812.com and we’ll help.