Fit & Fab!

Terms and Conditions

Last Updated: June 10, 2026

Welcome to FIT & FAB 812 LLC, doing business as Fit & Fab! and Fit & Fab 812 (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website at https://fitandfab812.com (the “Website”), your purchases, and the Fit & Fab! SMS Program. By using the Website, creating an account, or placing an order, you agree to these Terms. We’ve written them to be clear and fair — please read them.

If you do not agree, do not use the Website, place an order, or opt in to SMS from us.

1. Who We Are & What We Sell

FIT & FAB 812 LLC is an online retailer of compounded GLP-1s, peptides, and skincare and wellness products, with educational content and one-on-one customer support. We are not a medical provider, pharmacy, clinic, or telehealth service, and nothing on the Website or in our communications creates a physician–patient or provider–patient relationship. Product descriptions, availability, and pricing may change without prior notice.

2. Product Status & Important Notice

Everything on this Website is provided for informational and educational purposes only and is not a substitute for advice from your own qualified professionals. Our content is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Compounded GLP-1s and peptides are not approved by the U.S. Food and Drug Administration (FDA) for safety or effectiveness; the only FDA-approved GLP-1 and peptide options are brand-name products. Benefits described are based on third-party studies, and results may vary.

We do not direct, instruct, or supervise your use of any product. What you do with your purchase is your own decision and responsibility. We encourage you to consult your doctor or another qualified professional before making health decisions, and you accept full responsibility for lawful handling, storage, and use of the products you purchase and for compliance with the laws that apply to you.

3. Eligibility

By placing an order, you confirm that you:

1. are at least 21 years old;
2. are legally able to enter into a binding agreement; and
3. are not prohibited by law from purchasing these products.

You must be at least 18 years old to opt in to or receive SMS communications from us (see Section 9). We may decline or cancel any order we believe violates these Terms.

At checkout you confirm this by checking a box that states you are 21 or older and agree to these Terms and our Privacy Policy. Checking that box (or completing your purchase) is your electronic signature to that effect.

4. Payments & Order Processing

• By placing an order, you authorize us to charge your selected payment method, including card, ACH/eCheck, and approved alternative methods shown at checkout.
• Orders are fulfilled only after payment is secured and has cleared. Payments authorized after 11:00 PM CT are applied the next business day; eCheck/ACH payments may take 1–3 business days to clear.
• We screen orders for fraud. We may cancel any order if we suspect fraud or unauthorized activity, and we report fraudulent payment activity to the appropriate authorities.
• Prices may change without notice; the price at checkout is the price you pay.

5. Shipping

• We ship within the United States (all 50 states). No international shipping, local pickup, or local delivery.
• Orders are processed within 1–3 business days after payment is confirmed. Orders placed after 1 PM CT, on weekends, or on holidays begin processing the next business day.
• Carrier options and rates are shown at checkout. Delivery estimates are carrier projections and are not guaranteed; we are not responsible for carrier delays once a package is in the carrier’s hands.
• Address accuracy: we validate shipping addresses where we can. If we can’t verify yours, we’ll reach out; if we can’t reach you, the order will be canceled and refunded. We’re not responsible for orders sent to an incorrect address provided at checkout that can’t be recovered.

6. Cancellations, Returns & Refunds

We stand behind the quality of what we ship and want you to feel taken care of.

• Before your order ships: cancel any time for a full refund — just email info@fitandfab812.com.
• After your order ships: because of the sensitive nature of these products, we cannot accept physical returns. Refund and resolution requests are reviewed case-by-case by our Care Team — we’ll always work with you toward a fair outcome.
• Incorrect, missing, or damaged items: contact us within 10 days of delivery with your order number and photos, and we’ll make it right. Shipping insurance is provided on your behalf; carrier claims require the carrier to deem a package lost or damaged.
• Store credit may be offered where a refund isn’t available (for example, orders unfulfillable due to events beyond our control).

7. Health & Safety

If you are experiencing a medical emergency, call 911 right away. For any health concern, contact your doctor or a qualified healthcare professional. If you’d like to tell us about your experience with an order, email info@fitandfab812.com and our Care Team will follow up.

8. Reviews, Testimonials & Affiliate Disclosures

• From time to time we offer customers a thank-you reward (such as a discount coupon) for leaving a review. Rewards are offered for honest reviews regardless of whether they are positive or negative. If you received a reward for your review, the FTC requires that you disclose it in your review (for example: “I received a discount for posting a review”).
• Reviews and testimonials reflect individual experiences; results vary, and no review is a promise of your outcome.
• Members of our affiliate and referral programs must clearly disclose their material connection to Fit & Fab! in any post, review, or recommendation, as required by the FTC’s Endorsement Guides. Program participation may be revoked for non-disclosure.

9. SMS Communications — Fit & Fab! SMS Program

By entering your mobile number and checking an unchecked SMS consent box on fitandfab812.com or our forms, you agree to receive recurring SMS/text messages from FIT & FAB 812 LLC (Fit & Fab!) sent from Fit & Fab! 10DLC numbers. If you provide a mobile number to complete a purchase, we may also send messages directly related to that transaction (such as order and shipping confirmations).

Messages may include: order, shipping, and account notifications; post-purchase updates; customer support; and permission-based service updates for opted-in contacts.

You may cancel SMS at any time by texting STOP to the Fit & Fab! number that texted you. After STOP, we send a confirmation and you will not receive further SMS unless you text START to a Fit & Fab! number or opt in again through our website or forms.

Carrier disclaimer: carriers are not liable for delayed or undelivered messages. SMS delivery depends on your carrier and device; we are not responsible for carrier delays, filtering, or failed delivery.

10. Privacy

Your use of our services is governed by our Privacy Policy: https://fitandfab812.com/our-policies/.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are handled as described in our Privacy Policy.

11. Coupons, Gift Cards & Programs

• Coupons and promotional codes have the terms shown at issuance (minimum spend, one-per-customer, expiration) and cannot be combined unless we say otherwise.
• eGift cards are redeemable for merchandise on the Website only, are not redeemable for cash except where required by law, and are not replaceable if lost or stolen.
• VIP, loyalty, referral, and review-reward program benefits are described on their program pages and may be updated from time to time.

12. Intellectual Property

All Fit & Fab! content, branding, logos, and media are owned by FIT & FAB 812 LLC and protected by applicable law. You may not copy, scrape, or reuse our content without written permission.

13. Events Beyond Our Control (Force Majeure)

We’re not liable for delays or non-fulfillment caused by events outside our reasonable control (natural disasters, carrier disruptions, customs delays, or legal/regulatory changes). In those cases we may offer store credit for any unfulfilled order.

14. Limitation of Liability & Indemnity

To the fullest extent permitted by law, FIT & FAB 812 LLC is not liable for indirect, incidental, special, punitive, or consequential damages, including lost profits or losses arising from misuse, mishandling, or improper storage of products. Nothing here excludes liability for gross negligence, fraud, or willful misconduct. You agree to indemnify and hold us harmless from claims arising out of your handling, use, or legal violations related to products you purchase.

15. Consumer Protection

We comply with applicable consumer-protection laws, including the U.S. Federal Trade Commission Act. Nothing in these Terms limits any non-waivable statutory rights you may have; where a mandatory consumer law conflicts with these Terms, that law prevails.

16. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles. Where a mandatory local consumer-protection law applies to you, that law controls to the extent required.

Informal resolution first. Most concerns are resolved quickly — please contact info@fitandfab812.com first and give us 30 days to make it right.

Binding arbitration. If we can’t resolve a dispute informally, you and FIT & FAB 812 LLC agree to resolve it through final, binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in Florida (or by video/phone), rather than in court — except that either party may bring qualifying claims in small-claims court.

Class-action waiver. Disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing info@fitandfab812.com with the subject “Arbitration Opt-Out.” Nothing here waives any non-waivable statutory right.

17. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date, and continued use after posting constitutes acceptance where permitted by law.

18. General

If any provision is unenforceable, the rest remains in effect. Our failure to enforce a term is not a waiver. These Terms are the entire agreement between us and supersede prior agreements. By clicking “I Agree” or completing a purchase, you confirm you’ve read, understood, and accepted these Terms.

19. Contact Information

FIT & FAB 812 LLC (Fit & Fab! / Fit & Fab 812)

Website: https://fitandfab812.com

Email / customer support: info@fitandfab812.com

SMS support: reply HELP to any Fit & Fab! text

1992 Lewis Turner Blvd, Suite 1067 #2030, Fort Walton Beach, FL 32547, United States